RETURNS - WARRANTIES - EXCHANGES
Within 30 days of receipt of your order, you may return products that:
The following items are not returnable
Once we receive your return and conduct an inspection and verify that your return meets the above guidelines, a full refund will be issued. The shipping costs will not be refunded.
Returns must include the following information; RETURN FORM
If the return is a warranty, a statement that the item is; wrong, defect, failed, does not fit is not sufficient to describe why it is a warranty. Be specific as possible.
Such as; "the bleeder screw was broken and therefore could not bleed the caliper".
All cores will contain a prepaid return shipping label for the return pf the cores. If you do not receive a return label, send an email request.
In order to insure a proper credit the following guidelines must be followed:
Refunds, Returns and Exchanges
All purchased items must be inspected within 7 days of receipt and must be returned within 30 days. Please inspect the item to your satisfaction and be sure that it is what you ordered and it was properly represented. If there is no claim after 7 days it will be considered a final sale.
All sales are final, however as unique circumstances arise, each request for a refund will be evaluated on its own merit.
Exchanges or Returns will be processed as follows:
Return Exchange Policy: Within 30 days, all purchases will be exchanged if your item is received defective or the incorrect item was shipped. If we do not have the correct part in stock we will credit you the purchase price of the item only. No returns or exchanges will be accepted after 30 days of the item delivery. It is highly recommended that upon receipt of your item that you inspect and install it to verify that it is in good working order.
How Returns or Exchanges Work: We will ship your exchanged item after we receive the returned item from you or, to expedite the process, you may pay a deposit for the 2nd replacement item so it can ship before your return arrives . Credit for the 1st item will be provided when the package is inspected, received and processed and meets all the return criteria.. (Credits may take 1 to 2 weeks to process.)
If your product has been damaged in shipment, please contact us immediately via e-mail to begin the claim process with the shipping company. We will contact you via e-mail with further instructions on filing your claim.
Labor cost for removal, installation, or damage resulting from delay or loss of use in service or repair or for incidental or consequential damages is NOT covered.
To obtain a replacement item for warranty, you will be required to follow the exchange policy listed above.
If an item is accepted for return, a 30% restocking fee based on the value of the full order will be deducted from the final refund.